About BIQ

Believing In Quality

An HRD Corp approved training provider committed to practical, transferable skills that drive real performance improvement.

Our Story

More Than Just Training

BIQ Training & Learning PLT is an HRD Corp approved training provider and consultancy that was established in 2019. We provide Soft Skills and Business Communication Skills training, specialising in Interpersonal and Communication Skills, English for Business/Workplace, Business Writing, and Customer Service training.

We are committed to providing excellent service to clients in achieving human resources and organisational effectiveness.

We are a combination of full-time and associate trainers and consultants from various backgrounds and areas of expertise. Our team has been selected on the basis of experience, track record and performance quality.

Consistent with our tag-line — "Believing In Quality" — we strive to deliver practical, quality, and transferable training based on real-life work scenarios to meet our clients' needs and objectives. Our seasoned facilitators keep abreast of the best business practices in use today.

Our Mission Statement

To improve individual and organisational performance by providing quality performance enhancement programmes and services.

What We Offer
  • Public Programmes
  • In-House Training
  • Consultancy Services
  • Face-to-Face & Virtual Delivery
  • Customised to Client Requirements
  • HRD Corp Claimable
Our Approach

Our Business Philosophy

A structured, results-driven methodology that ensures every training initiative delivers measurable impact.

Step 01

Determine

Identify the needs and expectations of our clients to ensure alignment with their organisational goals.

Step 02

Design & Deliver

Design and deliver high-impact training interventions tailored to specific business challenges.

Step 03

Develop

Develop and implement powerful and workable Action Plans that participants can apply immediately.

Step 04

Track & Improve

Track and measure outcomes for continuous improvement, sustainability, and long-term ROI.

Our Team

Experienced, Certified Facilitators

Our trainers bring decades of real-world experience across banking, insurance, education, and corporate training.

S
Salwin Singh Gill
Lead Trainer & Founder

Certified Trainer (PSMB/HRDF). Holds a Bachelor of Arts (Hons) in Business Administration (UK), a Diploma in TESOL, and an English Teaching Practice Certificate from the London Teachers Training College. With more than 30 years of experience in banking, insurance, training, and lecturing at institutions of higher learning, Salwin specialises in Interpersonal and Communication Skills, English for Business/Workplace, Customer Service, and Professional Business Writing — including Technical Reports, Internal Audit Reports, and Academic Writing. He also prepares students for IELTS, MUET, TOEIC, and Cambridge ESOL examinations.

BIQ works with a combination of full-time and associate trainers. Contact us to discuss your specific training requirements and we will match the right facilitator to your programme.

Why Choose BIQ

What Sets Us Apart

We work with our clients to forge smart partnerships. If developing people, leaders, and delivering quality service are critical success factors for your organisation, you will find value in our services.

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Certified & Approved

Fully HRD Corp (HRDF) approved — training costs are claimable by Malaysian employers.

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Real-World Focus

All programmes are grounded in actual workplace scenarios, ensuring immediate applicability.

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Fully Customisable

Every programme can be tailored to your industry, culture, and specific learning objectives.

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Flexible Delivery

Face-to-face or virtual — Zoom, Microsoft Teams, Google Meet, and beyond.

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Measurable Results

We track and measure outcomes to ensure continuous improvement and sustainability.

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Partnership Mindset

We build long-term relationships with clients, not just deliver one-off training events.